Winner Artificial Intelligence 2025
Woolworths Group

Woolworths has launched a smart shopping trolley in Australia, known as Scan&Go Trolley, that allows customers to control their budget by tracking their spend in real time on the device screen and saving time by scanning and bagging as they go. The Scan&Go Trolley system utilises a Hanshow smart cart tablet that can be attached to an existing Woolworths shopping trolley. The tablet is equipped with a retractable barcode scanner, NFC-enabled payment capabilities and intelligent sensors to enable future capabilities such as way finding. The device integrates seamlessly with Woolworths’ Scan&Go platform. The system is currently being trialled in 10 Woolworths supermarkets.

How it works:

Unlock a device: Scan your Everyday Rewards
Loyalty card to unlock a device and pop it on your trolley.
Scan your items: Scan your items using the built-in scanner, and pack your groceries as you go.
Pay and go: Once you’re ready to check out, head to the self-serve checkout area to pay for your shop on the device or a self-serve checkout.

Benefits of Scan&Go Trolley:

Budget Control: Track your spend as you shop, helping you stay within your budget and identify total savings from purchasing products on special and through using some of our additional online budgeting tools.
Save Time: Scan and bag as you shop, eliminating the need to scan items at a checkout.
Enhanced Shopping Experience: Offers a modern and innovative way to shop for groceries.

“Our customers are looking for us to deliver both value and convenience. Scan&Go Trolley is market leading innovation that will help them both save time and balance the budget on their supermarket shop.”

Faye IIhan, Managing Director, Woolworths Group